2007 CORPORATE SOCIAL RESPONSIBILITY REPORT
In 2008, we released CVS Caremark's first Corporate Social Responsibility (CSR) Report. It provides an overview of the company's social and environmental commitments, initiatives and related performance data for 2007. In some instances, we have referenced events or activities that began in 2007 but continued to evolve in early 2008.
Dear Stakeholders,
In 2007, CVS Caremark introduced a new Mission, Vision and set of Values for our company. Our Values are not just words on paper; rather they serve as important guideposts to help us navigate our journey as a good corporate citizen and leader in health care today. And embedded in our culture is the shared commitment we have to act responsibly, conduct our business ethically and to continually earn the trust of those we serve. Our Vision, Mission and Values are an expression of this commitment and the true essence of who we are and what we strive to be.
In this, our first Corporate Social Responsibility Report, we illustrate how our culture and Values guide our approach to customer service, an approach based on creating personal connections with our customers - relationships built on trust. We are able to foster these one-on-one bonds because of our steadfast commitment to our colleagues and to their well-being. In turn, our colleagues have demonstrated high levels of engagement in their own work, to their teams and to the company, levels that exceed most U.S. workers. This Report also highlights what we are doing to give back to our communities, and in particular, to help make life easier for children with disabilities. In addition, we discuss the steps we are taking to manage our environmental responsibilities today and to set the course for tomorrow.
We invite you to download a copy of the report from our site today, and to share your feedback and tell us how you believe we're doing.
Sincerely,
Tom Ryan
Chairman, President and CEO
Download a copy of the 2007 CVS Caremark Corporate Social Responsibility Report